Privacy Policy

1. What data we collect

To operate Wawatair, we may collect your name, email, phone number, profile photo, data about your use of the app, as well as information you provide in listings, trips, and messages.

When you undergo identity verification, we may also request an identity document, a photograph, or a selfie.

2. How we use data

We use your data to create and manage your account, operate listings and trips, enable communication between users, verify identity, ensure security, prevent fraud, handle complaints, and run customer support.

We do not sell your personal data.

3. Messages between users

Messages in Wawatair are intended for communication between users of the service.

For security purposes, authorized staff may access correspondence when handling complaints, in cases of suspected fraud, when resolving disputes, in the event of platform rule violations, or when required by law.

4. Sharing data with third parties

To operate Wawatair, we may use third-party services, for example for hosting, analytics, payments, notifications, and identity verification.

Only the data necessary to provide the relevant service is shared with them. We do not share personal data with third parties for their own advertising or sale.

5. Protection of data and documents

We take reasonable technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or loss.

Documents and photographs provided for identity verification are used only for verification, ensuring security, and complying with applicable requirements.

6. Data retention

We retain personal data only for as long as necessary to operate Wawatair, ensure security, prevent fraud, resolve disputes, and comply with legal requirements.

7. Account deletion

You may request the deletion of your account and the personal data associated with it.

After an account is deleted, some data may be retained temporarily if this is necessary to comply with legal requirements, ensure security, prevent fraud, or resolve disputes.

8. Your rights

You may request access to your personal data, its correction, or its deletion in accordance with applicable law.

To do so, contact Wawatair customer support.

9. International data processing

Some of Wawatair's service providers may be located in other countries. Therefore, personal data may be processed outside your country of residence, subject to appropriate safeguards.

10. Changes to the policy

We may update this Privacy Policy from time to time. The current version is always available in the Wawatair app.

11. Contact

For questions about privacy, personal data processing, or account deletion, contact Wawatair customer support.

Email: support@wawatair.com

Last updated: 2026-09-20